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Return Policy - Buying Online

FOR YOUR ORDERS IT WILL BE 2 TO 4 WEEKS FOR THE DELIVERY

OUR POLICY OF RETURNS, EXCHANGES OR CANCELLATIONS


Returns Online
Our best wish is that you love what you ordered. If there is anything that is inappropriate, please contact us by phone at 450.474.4040 Monday through Friday between 8 and 16h. We will refund or send an article of different color, a new size or style completely different.

You can return or exchange items within ten days of receipt of your goods. Please read the following details.

Please keep your invoice
You wish to return a purchase, keep your receipt to get credit. Simply call our customer service to obtain an authorization number. Please post a copy of the invoice with your article in the box. Write the authorization number on the box.

Returns by mail
Return your article (s) at your expense via Canada Post or any other shipping method of your choice at the following address:

 

Carolyn Design

825 Bombardier suite 19

Mascouche, QC

J7K 3G7



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Carolyn Design
825 rue Bombardier, suite 19
Mascouche, Qc., J7K 3G7
Tél : (450) 474-4040
Téléc. : (450) 474-4055